Return Policy

Policy Details

• No Returns Accepted
  All products sold by Happy Hops Farm are final sale. This helps us maintain product freshness, quality, and safety for all customers.
• Satisfaction Assistance
  If your order arrives damaged, incorrect, or you are otherwise unhappy, please contact us within 14 days of delivery. Provide your order number, a brief description of the issue, and a photo if applicable. We will review your case and offer a replacement, store credit, or other remedy at our discretion.
• Damaged or Defective Items
  Report damaged or defective items immediately. We may request photos to assess the issue and determine the best resolution.
• Shipping and Lost Packages
  Once a package leaves our farm, responsibility for transit lies with the carrier. If your package is lost or delayed, contact us and we’ll help investigate with the carrier.

 

How to Request Help

Contact Email: nicole.happyhopsfarm@gmail.com
What to include: Order number; description of the issue; photos if relevant; preferred resolution (replacement or store credit).

We aim to respond within 3 business days and will work with you to resolve the problem quickly.